Support Coordination

Support Coordination Part 2


Description
This course provides a thorough understanding of NDIS plan budgets and the crucial role Support Coordinators play in helping participants make informed choices about how to use their funding effectively. You’ll learn how to guide participants in managing their supports, as well as how to use practical tools and resources to convert budget amounts into service hours and distribute them across the plan period. Additionally, we’ll clarify the difference between billable and non-billable activities, offering strategies to help Support Coordinators deliver impactful support while using their time wisely.

By the end of this lesson, you will be able to:

1. Support participants in understanding and managing their NDIS plan budgets when engaging with service providers

2. Apply tools and resources to calculate available service hours from allocated funding

3. Distinguish between billable and non-billable tasks and track them effectively to ensure accurate time management and compliance
Content
  • Support Coordination
  • Course Objectives
  • Learning Objective 1: Assisting participants to about their budget
  • Setting a Budget
  • Core and Capacity Building Activities
  • Real Life Example
  • Find The Right Fit
  • Inadequate Budget
  • Making Informed Decisions
  • Getting a Quote From Providers
  • Remind Participant About the Plan
  • Rights and Responsibilites
  • Support Coordinator's Role in Budget Management
  • Participant Information Pack
  • Reflective Practice 1
  • Learning Objective 1 Complete
  • Learning Objective 2: Using Budget Calculation Tools and Resources
  • Assisting Software
  • Public Holidays
  • Participant Roster
  • Informal and Community Connections
  • NDIS Pricing Arrangements
  • Reflective Practice 2
  • Learning Objective 2 Complete
  • Learning Objective 3: Managing Billable and Non-Billable Hours
  • Billable Hours
  • Activities Classed as Billable Hours
  • 1. Participant Meetings
  • 2. Registering and Accessing the NDIS Participant Portal
  • 3. Face-to-face Meetings with the Participant and Other Providers or Services
  • 4. Phone Calls and Text Messages to and From the Participant
  • 5. Phone Calls and Text Messages to and From Others
  • 6. Supporting the Participant in New Activities
  • 7. Researching Options
  • 8. Preparing for a Plan Review
  • 9. Other
  • Non-billable hours
  • Support Coordinator Bills
  • Building Participants Capacity
  • Key Performance Indicators
  • Track the Time
  • Tracking Billable Hours
  • Billing Increments
  • Different Time Increments
  • Time Management
  • Establishing Boundaries
  • Providing Evidence
  • Reflective Practice 3
  • Learning Objective 3 Complete
  • Summary
  • L4
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year